I have been a client of FalconTech since I started my business in 2007. Falcon is a valued vendor to me as they set up my IT infrastructure and have been able to troubleshoot any issues that have arisen over the years. They are responsive, hard working, reasonable and have the technical expertise to handle any major problem and the patience to handle any small problem. I highly recommend Falcon to my business associates.
We recently moved into a new office and FalconTech has been very helpful in setting up our tech. They followed up on all our requests in a timely fashion and addressed any issues we had very quickly.
I, as an IT representative, have been using FalconTech for approximately 2 years. They have been professional, courteous and responsive to our school’s needs throughout. They have worked to resolve issues and build infrastructure within The Academy of Saint Elizabeth flawlessly. I would not have anyone else service our IT needs as our satisfaction quotient has been A+++.
We are so fortunate to have found FalconTech. Their extraordinary support has saved us more times than we can count! Between setting up several computer systems for our employees, troubleshooting intermittent problems and solving both hardware & software glitches as they arise, their superior technical support has been a lifeline to our organization. In addition, their responsiveness, dedication and commitment to excellence (doing “whatever it takes” to make things work) are qualities not often found with other support services. Having worked with FalconTech for the past several years we know them to be exceptionally bright diagnosticians, extremely technically proficient and ultimate professionals. Bottom line: FalconTech has been invaluable to our success.
FalconTech are very knowledgeable computer consultants. They diagnosed a major problem with my system, researched a variety of solutions and resolved it to my complete satisfaction. They responded quickly to my concerns and calls. Their staff gets along well with clients and colleagues and has a very friendly disposition. Highly recommended!
FalconTech has some of the brightest and most accommodating staff that any business could want to take care of their computer issues.
FalconTech is responsive, and they go to great lengths to resolve problems as they arise. In one case, when I had difficulty understanding how to handle a computer function for my small business, they created an on-line tutorial for me, so that I could see how to do it on on my own, step by step. They are an invaluable resource.
How likely are you to refer FalconTech: 10 out of 10
Comments: Very responsive. Explains problems in English. Solves issues expeditiously.
How likely are you to refer FalconTech: 10 out of 10
Comments: Very satisfied. Know what they are doing. Very knowledgeable, very prompt, very personable.
How likely are you to refer FalconTech: 10 out of 10
Comments: Marc was my FalconTech technician and helped resolve all my computer & iPhone “issues” in a timely & helpful manner. He was patient & knowledgeable. I highly recommend him!
How likely are you to refer FalconTech: 10 out of 10
Comments: Excellent, prompt and courteous service.
I was referred to FalconTech by a friend when I needed to buy a new home computer. They helped me choose a new computer and printer and also set it up for me. I have found it invaluable having someone to turn to when I have a problem and knowing I will get help. I would highly recommend the company.
I have been working with FalconTech for many years. Every time I have a problem, they are always there right away to help me, regardless of whether my problem is big or small. They always try their best to help me resolve my problems. It is a wonderful company to work with!
How likely are you to refer FalconTech: 10 out of 10
Comments: Great customer service.